T&C
AEC will accept all major credit cards.
AEC require credit card authourisation to secure all provisional bookings and this must be received at least 24 hours before the scheduled hire.
Drivers from AEC will travel by the most convenient and expedient route (within reason) unless specifically instructed to the contrary by their client.
AEC accepts no responsibility for loss or damage to any luggage/property carried in their vehicles, irrespective of the manner in which the loss/damage is sustained.
AEC vehicles will be operated by their own chauffeurs at all times.
AEC operates 24 hours a day, 7 days a week, 365 days a year.
AEC adopt a non-smoking policy in each of their vehicles.
Late bookings (within 2 hours of required time) will only be accepted subject to availability.
AEC will not be held responsible for any meeting/ appointment/ flight missed as a result of traffic or road conditions out with the control of AEC or their Drivers. However, every possible effort will be made to avoid such a situation.
AEC will charge a valeting fee of £100 for misuse/ fouling of their vehicle (e.g. vomiting).
All hires are subject to a £40.00 minimum charge (E Class) but special rates are available for account holders and extended hires.
AEC reserve the right to levy a 50% surcharge on any public holiday, with the exception of Christmas Day and New Year’s Day when a 100% surcharge will be levied.
AEC will make an appropriate additional charge for excessive parking and entrance fees unless a fully inclusive charge has been quoted beforehand.
AEC reserves the right to levy a:
25% cancellation charge if notified of cancellation more than 24 hours before scheduled hire;
50% cancellation charge if notified of cancellation between 12 and 24 hours’ before scheduled hire;
100% cancellation charge if notified of cancellation within 12 hours of scheduled hire or if no notification is received.
The outstanding balance of any hire is due to AEC immediately upon completion of the hire and is payable either by credit card in advance or in cash to the Driver.Credit card payments may be subject to additional verification checks.
AEC Corporate Accounts must fill out online form and adhere to the strict 30 day terms.